Real Care
Whenever you need it

Real Care is a free, multiple award-winning mental health and wellness app specially designed by the real estate industry. It recognises the specific stresses and issues faced by agents and property managers and gives you the tools to manage anxiety, anger, your physical health and even your finances. There’s also an Employee Assistant feature providing confidential phone support from a trained counsellor.

Download on Android
Download on iOS

Why real estate needs the Real Care app

The Real Care app is the primary project of the Rise Initiative, a collaborative organisation formed in 2019 to recognise the mental health crisis occurring in real estate in Australia and New Zealand.

Real Care provides free access to mental health resources for real estate agents and their families in the form of a mobile phone app that can be accessed easily and discreetly at any time.

The Real Care app is the result of thousands of hours of research of real estate agents which revealed that some 65% of agents report physical symptoms caused by job-related stress and anxiety.

Research of more than 1,000 Australian real estate agents found that two out of five agents feel overwhelmed by their work and almost half (47%) say that anxiety is a consistent part of their professional life. Some 26% use alcohol to cope with the stress, and 7.5% say they’ve resorted to illegal, recreational drugs.

The legacy of these shocking statistics are burn-out and even suicide. In 2014 the Coroner’s report of Victoria officially classified real estate as a ‘high-risk industry’ with an average annual suicide rate of 13 people per 100,000 employees, placing it higher on the danger spectrum than policing.

The Real Care app has been built in conjunction with technology and public health expert David Stanley and the team at Utility Creative, who have produced a similar resource for the police forces across Australia and New Zealand.

The app addresses major stressors faced by agents including financial health, wellbeing checks, guidance for self-care, as well as rapid response features for crisis intervention. There is also access to three confidential phone counselling services courtesy of Domain. 

key features of the Real Care app

  • Wellbeing Check

    This is a series of tools that allow an agent to self-assess their stress levels, emotional mood and sleep patterns. Agents can also access exercise tips to help reduce stress levels after a difficult encounter.

  • Real Budget

    Agents can create an easy-to-read budget of income and outgoings that will help track spending and stay in control of their financial situation. Agents can also enter savings goals and work towards them.

  • Self-Care

    Lifestyle tips, techniques to improve sleep habits and an exercise guide are included in this part of the Real Care app.

  • Call Backup

    Agents can find details of professional organisations if they need immediate help and contacts of family and friends to talk to during a stressful period.

  • Progress Tracker

    An agent’s data is retained so they can review the self-assessments of their wellbeing, stress levels and sleep patterns and measure the improvements.

  • EAP Support

    Get access to up to three completely confidential phone sessions with a trained counsellor courtesy of Domain. 

New confidential counselling service added to Real Care

Every real estate office in the country now has access to an Employee Assistance Program through the Real Care App with up to three phone sessions with a trained counsellor, courtesy of Domain.

Read more here

Office Toolkit

Encourage your office to open up about mental health and wellness and share information about the award winning Real Care app with our Real Care Office Toolkit. 

Each toolkit contains: 

  • 5 x Real Care posters. (Stick them up in the kitchen, on the back of the loo door or anywhere your team will notice them!)
  • Principals introduction to the Real Care app overview
  • Useful digital links and videos to share with your team
  • Infographics and social media content
Download the Real Care Office Toolkit

News Feature

An Easy to Read Guide to Real Estate Mental Wellness

Want to understand more about why mental health is becoming an issue in real estate and property management? Curious to find out how you can both support your team and boost their performance at the same time? Download our Principal’s Guide.

Download here
“

Such an amazing resource for agents
Fantastic to see a collaboration like this to provide REAL support to the real estate industry. Big 💓 to all involved.

“

As a famous workaholic, I use the RealCare app to track my sleep hygiene. I know when I sleep well, everything else is easier. Being 'well' doesn't just mean that you're not unwell. I think everyone has the potential to be more well proactively and it is good to know there are options to get help whenever and wherever you need it.

Sarah Bell, AIRE
“

As a famous workaholic, I use the RealCare app to track my sleep hygiene. I know when I sleep well, everything else is easier. Being 'well' doesn't just mean that you're not unwell. I think everyone has the potential to be more well proactively and it is good to know there are options to get help whenever and wherever you need it.

Sarah Bell, AIRE

The Real Care app is an initiative that we believe will improve mental health in the real estate industry and save lives. Download the app from iTunes or Google Play today.

The Real Care app is proudly made possible through the support of our partner